Amano We were asked by Amano in London's Southwark to build upon our pointOne EPoS system and Nomad Handheld solution so that it would work in their very unique environment.
Amano is located on Clink Street in London and offers a range of freshly prepared food and excellent coffee for people either on the move or wishing to relax in modern but comfortable surroundings.
Offering freshly prepared food for people on the go required a system that would enable Amano to process orders quickly, and preferably, before they reached the payment point.
The solution offered to Amano to solve this was a handheld system based upon our existing Nomad handheld system which would enable Amano staff to take orders as people queued. As they queue their orders are taken which are processed and sent to printers in their respective areas to be prepared. This is carried out over a wireless network connected to the EPoS system.
As orders are taken outside of a seated area we developed the functionality required to make this work; such as the ability to name the order using the customers surname. This meant that upon arrival at the pay point, the customer can collect his or her food and pay for the goods using their name as a reference for their order.
