h.i.t. solutions | pointOne Online Ordering Overview
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pointOne Online Ordering >> overview

See also

:: pointOne Epos
:: Nomad MPoS - Handheld EPoS

Additional modules

:: pointOne Head Office
:: pointOne Stock
:: pointOne Online Ordering
:: pointOne Loyalty
:: pointOne Chip & Pin
:: pointOne Integrated

 

   

Overview

pointOne Online Ordering enables your customers to order items online through your website. Once they submit the order, the order is sent via our web server to your pointOne EPoS system on site. The order is displayed with full delivery and payment details ready for you to process and prepare ready for collection or delivery.

Some of the benefits
Improve service to your customers
Reduce volume of telephone orders
Easy to use
Requires no maintenance
Accept credit card payments online
Integrates with pointOne Loyalty
Set a minimum customer spend
Automate & streamline your delivery orders
Stay ahead of your competitors

In order to stay ahead of your competitors it is important that you have the right strategy and tools in place to ensure that your customers return time after time. Offering added services such as online ordering can improve your competitive edge and ensure your customer's loyalty, and utilising this simple but effective technology will improve your bottom line.

How It Works

We build into your existing* website our online ordering system. Your customer then visits your site and places their order online. Once they have completed their order and input their personal details they get the option to either collect or have it delivered.

If required we can also offer the option for your customer to pay for the order online. Payment is made to you in the same way you receive payments from credit cards, through your merchant number.

Once the order is complete a printable confirmation follows, and at this point the order is sent directly to you. The order is displayed on one or more nominated pointOne EPoS terminals and flashes until the order is processed. When you open the order, all information such as name, address, and order details are displayed ready to be sent to the kitchen (if required.) The print out in the kitchen also contains all the delivery and personal information of the customer, ready to be attached to the order for delivery.

* If you do not have an existing website then please contact us as we can arrange this for you.